Showing posts with label employee satisfaction. Show all posts
Showing posts with label employee satisfaction. Show all posts

Wednesday, November 26, 2014

Increasing Productivity in the Workplace

Highly engaged employees were found to be 26 percent more productive than their disengaged peers.  How does this affect the bottom line for companies? One study found an increase in total returns of 13 percent.  Increasingly employees are looking for value and meaningful recognition that has no price tag.
So what exactly is motivating employee productivity?  Recognition, Opportunity and Relationships.

Recognition: Positive feedback is instant recognition you can give to an employee that will give them a sense of pride.  How does this help productivity? Your employee knows that you appreciate their efforts.  According to the USNews.com article, How to Give Positive Feedback at Work, identify how your employee’s efforts made a positive impact on the team and the organization.  One study suggests that recognizing employee’s strengths encourages their team to thrive.

Opportunity: Giving employees the opportunity to use the skills they have helps them develop and take their skills to the next level.  Encouraging a lifelong learning culture can take your company a long way.  According to the smallbusiness.chron.com article, Effects of Training on Employee Performance, training enhances morale on the job and can even increase employee loyalty—two important motivators of productivity.

Relationships: Leadership is not always easy.  Engaging employees can be a challenge.  The key is finding ways to inspire your employees.  Communication has been and always will be a major component of all relationships from top level management to individual team members.  Open, honest communication must be a priority in business.  Once you have your communication down, how do you get your team to adopt your goals?  According to the study, Management Leadership and Productivity Improvement Programs, management needs to focus on goals that matter.  Management support for Education and Training, Empowerment, and Reward Systems can be used to motivate employees and employees who feel that their leadership cares are more productive.

Tuesday, November 11, 2014

Business & the Future of Social Technology

There are 1.5 billion social network users world-wide.  According to a global survey conducted by McKinsey&Company, businesses can, not only benefit from social media, but actually become more productive in the process.  

By utilizing web 2.0, as social media is often referred, businesses can virtually eliminate the wait time created when using traditional methods of business communications such as e-mail and instant messaging.  In fact according to the survey, 72 percent of the companies reported that they used some form of social technology in their day to day business.  90 percent of these businesses reported a benefit from the use of social networking technologies.

Who is using social networking? Not as many people as there should be.  The highest percentage of social technology users were middle managers at 65 percent.  Frontline users were not far behind at 60 percent. As businesses begin to utilize social networking technologies as a way to connect with their customers, it is fast becoming the trend in marketing and customer service. According to the survey, 35 percent of businesses are using social networking for customer service.

Depending how much Web 2.0 technologies are integrated into the infrastructure of the business, the benefits can range.  What can be said about using social network technologies in business is that the more “networked” a business is, the more benefits they will see—internally as well as in their customer base.  Customers are way ahead of businesses on the social networking front and businesses have a lot of catching up to do.

Using social networking both internally and externally in business can increase the speed at which information is obtained—as much as a 30% improvement according to the survey.  It can also reduce communication costs, decrease travel costs, reduce operating costs, and increase the effectiveness of marketing.